Support

Clicko โ€“ Smart TV Remote

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Questions, problems, or feedback? We usually reply within 1 to 2 business days.

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My TV is not found

  1. Make sure your iPhone and TV are on the same Wi-Fi network.
  2. The TV must be fully powered on, not in standby or sleep mode.
  3. Enable your TV's mobile-control setting (for example "Mobile Device Manager", "Mobile TV On", or "Remote Start").
  4. Allow Local Network access for Clicko in iPhone Settings > Privacy & Security > Local Network.

Pairing prompts on the TV

The first time you connect, most TVs show an on-screen prompt asking you to allow the connection. Select Allow (or enter the PIN shown for Sony TVs) to finish pairing. If a TV asks again after an app update, approving once re-establishes the pairing.

Supported TVs

Casting tips

Photos and videos stream directly from your iPhone over Wi-Fi. Keep Clicko open while casting a video; locking the phone can pause playback on the TV.

Subscription and purchases

Manage or cancel your subscription any time in your Apple ID subscriptions: iPhone Settings > your name > Subscriptions. To restore a purchase on a new device, open Clicko and tap Restore Purchases on the paywall.

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