We usually reply within 1–2 days.
Need help? Email anshul.jainsm@gmail.com with a short description and, if possible, your iPhone model and iOS version.
Place the phone face-down on the mattress near your pillow, plugged in if possible. Rested uses gentle motion and (optionally) sound analysis — it works through a fitted sheet.
A full night typically uses well under 15% battery. We recommend charging overnight while tracking — the app reminds you if your battery is low at bedtime.
Short event clips are stored only on your iPhone and can be played from your morning report or deleted at any time. Audio never leaves your device.
Open Settings → Apple Account → Subscriptions on your iPhone, or in Rested go to Settings → Subscription → Manage. If you cancel during a free trial at least 24 hours before it ends, you won't be charged.
Yes — Settings → Data → Export gives you a complete file of your sleep history. You can also erase everything from the same screen.
The smart alarm needs an active tracking session and notification permission. Check that notifications are allowed (Rested → Settings → Permissions) and that your iPhone wasn't powered off overnight. The alarm always fires no later than the end of your wake window.