Quick Links
Frequently Asked Questions
How do I change my vocabulary difficulty level?
Go to Profile → Content Preferences → Difficulty Level. Choose from Beginner, Intermediate, or Advanced. Your word feed will update immediately.
How do I customize my word categories?
Go to Profile → Content Preferences → Categories. Select or deselect topics you're interested in. At least one category must remain selected.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to iPhone Settings → [Your Name] → Subscriptions → Vocabword → Cancel Subscription. You'll continue to have access until the end of your billing period.
How do I restore my purchase?
Open Vocabword → Profile → Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.
Is my data backed up?
Your learning progress is stored locally on your device and included in your iCloud backup if enabled. We do not store your personal data on external servers.
How do I reset my progress?
Go to Profile → General → Reset Progress. This will clear all your learning data, streaks, and saved words. This action cannot be undone.
The app is not working properly. What should I do?
Try these steps: 1) Close and reopen the app. 2) Restart your device. 3) Check for app updates in the App Store. 4) If the issue persists, contact us at the email below.